Answers to common questions about Aurora Gold oils, orders, delivery and storage.
How do I place an order?
Browse the shop, choose a product and available pack size, add it to your cart, then complete checkout with your delivery details and a payment method.
What payment methods are available? Is Cash on Delivery available?
Payment options are shown at checkout. Cash on Delivery is available for eligible locations in India; availability depends on your delivery location and courier service.
How long does delivery take, and what does it cost?
Delivery charges and the current estimate are shown at checkout for your delivery address. The actual delivery time can vary by pin code and courier service.
Which product sizes are available?
Groundnut, coconut and sesame oils are currently offered in 500 ml, 1 L and 5 L packs. Available sizes and prices are shown on each product page and may vary by product.
What is the shelf life of your oil?
Once opened, our oils are best consumed within 3 to 4 months when stored properly. The unopened shelf life can vary with the batch and storage conditions; check the product label for batch-specific details.
How should I store the oil?
- Store at room temperature.
- Keep the container tightly closed.
- Avoid direct sunlight and moisture.
Proper storage helps maintain the oil’s natural aroma and quality.
Are Aurora Gold oils cold-pressed or refined?
Our oils are cold-pressed using traditional wooden chekku extraction. We do not use chemical refining processes.
Are your edible oils FSSAI certified?
Yes. Our edible oil products are FSSAI certified and comply with applicable food safety standards. Refer to the product label for the relevant details.
Do your oils contain added chemicals or preservatives?
No. Our oils are made using traditional methods without added chemicals or artificial preservatives.
Can I return oil if I do not like its taste or smell?
For food safety and hygiene, opened or used oil products cannot be returned because of taste or smell. Please see our Refund and Returns Policy for details.
Do you accept bulk or B2B orders?
Yes. We welcome enquiries from retailers, hotels and food-service businesses, and industrial buyers. Share the products, approximate quantity and delivery location on our Bulk Orders page or contact us directly.